Whether it’s one item or a whole new room, Levin’s will meet your needs to bring home your comfort and style.
Delivery
Your furniture will be placed and set up in your home by our trained, professional delivery staff. Please have a clear pathway from the entrance to the room in which the furniture or mattress will be placed. Rooms must be cleared in preparation for your delivery. Our drivers cannot remove or move existing furniture or electronic items.
Our delivery department will call to verify your delivery two days prior to your scheduled date. Our Guaranteed On Time Delivery program is offered Tuesday through Friday in select areas. You will receive a 2-hour time window and if we miss it by more than 30 minutes, you will receive a $50 gift certificate with our compliments.
**Manager's Specials and Clearance Center orders are available for pickup only.**
Buildings, Complexes and Elevators
Most apartment buildings and complexes have certain delivery time and elevator restrictions. Please let us know if there are building restrictions when scheduling your delivery.
Cancellation Fees
Please contact us 2 business days prior should you need to cancel your delivery. Less than 2 business day’s notice will result in a a rescheduling fee of $50.
Pickup
Pickups are available at select Levin locations. Please call our Customer Service Department at 800-262-5200 or e-mail 72 hours prior your preferred date to schedule your order.
We will assist you with the safe loading of your order. Please bring an appropriate sized vehicle with pads and securing ties. Please present a photo ID when picking up your merchandise.
At Your Service
We will assist you with your repair needs, whether it’s a part replacement or arranging for in-home repair. Contact our Customer Service Department online or call us at 800-262-5200 Monday through Friday, 8 a.m. - 8 p.m. and Saturdays, 8 a.m. - 4 p.m.
