Levin's Platinum Protection Plan

Product Repair

If we can't fix it, we'll replace it.*

Accidental Damage

Protect your product in case of punctures, cuts, rips, and burns.*

Peace of Mind

Use your product freely and without worry.

Accidental Stains

Stains caused by food and drink, kids and pets.*

Zero Deductible

No hidden fees or deductible when you file a claim.

Friendly Support

Enjoy a simple claims process via phone.
*See terms and conditions for details.

Review Terms and Conditions

Learn More >

How to Make a Claim

File a Claim: Submit online through our Customer Portal, or call 844-600-1795 (Mon–Fri 9 AM–6 PM, Sat 9 AM–4 PM EST).

Claim Review: Once your claim is approved, we’ll notify you with the next steps.

Resolution: If your product cannot be repaired, it may be replaced.


See terms and conditions for details.

Frequently Asked Questions

A manufacturer’s warranty does not cover accidental damage such as stains, tears, and more. Our Platinum Protection Plan provides failure protection after the manufacturer’s warranty expires in addition to accidental damage coverage. See the terms and conditions for details.

You must provide a copy of your purchased protection plan, photos of the damage, and your sales ticket. See the terms and conditions for details.

If at the end of 5 years you have not made a claim on your service contract, we will email you a Levin Furniture certificate equal to the value of the service plan, excluding sales tax. See the terms and conditions for details.